NJ Statewide Reference Center

 

 

 

 

Telephone Reference Center – 2008 Change in Service

 

As announced in July, the New Jersey Regional Library Cooperatives will no longer fund Telephone Reference Center Services after December 31, 2007. The growths of the Internet and online resources, as well as work to empower local libraries, have reduced demand for statewide reference referral service.

For continuing backup reference support:

Starting January 2, 2008, The Newark Public Library will add general question referral (i.e., answers to questions about all subjects) to its service for libraries. As no additional compensation is being provided to The Newark Public Library, a toll-free number will not be available, so librarians statewide will want to contact the reference staff there
--by telephone at 973-733-7779
--by email at reference@npl.org
--by fax at 973-733-5648

New Jersey Library Network members are warmly encouraged to benefit from this transitional service, which will be offered through June 30,
2008. The New Jersey State Library is continuing to fund referrals to The Newark Public Library in the areas of art, business, music, U.S. patents and trademarks, U.S. documents, and Jerseyana. The New Jersey State Library question referral in the areas of law, genealogy, U.S. documents, N.J. documents, funding information for non-profits, and Jerseyana also remains in place.

A big thank you to the current Center at Princeton Public Library and the
former Center at Camden County Library, which have provided excellent
service in a continually downsizing environment. For general questions,
please continue, through December 31st, 2007 to call Princeton Public Library at 800-443-0315. For specialized services (listed above), to fulfill your customers’ information needs, contact The Newark Public Library or
The New Jersey State Library.